Frequently asked.

A mobile-first commerce assistant for small retailers, second-hand stores and home sellers. Snap a photo of a product and we draft a clean, on-brand listing — title, description, tags, the lot.

Independent boutiques, op shops, thrift and vintage stores, market sellers, estate clearers, and anyone with one-of-a-kind stock that doesn't fit neat SKUs or spreadsheets.

No. Snapmymerch is built for unstructured inventory. If you do have GTINs, you can add them — but nothing here requires them.

Merch is the friendly AI assistant built into Snapmymerch. Open the chat and ask anything about your catalogue — rewrite a listing, suggest tags, find stale stock, explain a marketplace rule. Merch is page-aware, so it already knows the product you're looking at.

Write to Merch in English, Português, or whatever you're comfortable with — Merch replies in the same language. The app interface follows your country today; Merch the assistant adapts to whatever you type.

No. Merch always proposes — you tap Approve or Discard. Nothing is rewritten, retagged or published without you saying yes.

It looks at your photos, identifies the item, and drafts copy in your brand's voice. You can edit anything, and it learns from your edits over time.

Yes. Set your brand voice once in onboarding and adjust it any time. Pro plans include enhanced brand training.

Listings can be generated in English or Portuguese today. The site auto-detects your country and switches automatically.

The Free plan is free forever — up to 10 active listings, the AI Brand Manager, sharing, and 30 AI credits per month. Every account also starts with 5,000 launch credits on the house.

Free ($0), Starter ($9/mo), Pro ($29/mo) and Business ($99/mo). Each step unlocks more AI credits, better models, and more team features. See the Pricing page for the full breakdown.

Credits are the unit you spend each time the AI writes a listing, identifies a product, refines copy or generates an image. Cheaper models cost fewer credits; premium models like GPT-5 cost more. Your plan refills your credit balance every month.

Nothing stops working. During launch your balance can go below zero — the AI keeps drafting listings, refining copy and generating images. Once paid top-up packs are available you can settle up, and any negative balance is paid down first.

Yes — sign up with the code RENEE26 and your account is created with 5,000 AI credits already in it. All existing users have already been credited automatically.

Top-up packs (500 / 2,000 / 10,000 credits) are listed on the Pricing page and will become purchasable as soon as checkout is live. Top-up credits never expire.

Plan credits reset each billing cycle. Top-up packs you purchase do not expire and carry over between cycles.

Yes. Upgrade, downgrade or cancel whenever — no contracts.

Every listing has a share button. Send a link by message, post it to social, or drop it in your group chat.

A Pro feature: links that carry your shop's branding and a clean preview card when shared on social or messengers.

No. You keep ownership of everything you upload and create. We only use it to power your account.

Email contact@haloglide.com and we'll close your account and delete your data.

Email contact@haloglide.com — a real person reads every message.

We'd love to hear it. Use the Feedback page to send recommendations, feature requests or bug reports.